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PRIVACY AND SECURITY POLICY

Last updated: 19 May 2025

LEAP Global ("we", "us", or "our") is committed to protecting your personal data. This Privacy and Security Policy explains how we collect, use, share, and safeguard your personal data when you access our services via www.leapglobal.net. By using our services, you agree to the terms set out below.


1. DATA CONTROLLER

LEAP GlobalHSB Teknoloji Mühendislik Çözümleri Tic. Ltd. Şti.Email: leap@leapglobal.netPhone: +90 536 300 0432

We act as the “data controller” for the personal data you provide.


2. WHAT PERSONAL DATA WE COLLECT

We may collect and process the following data:

  • Name, surname, company name (if applicable)

  • Email address, phone number, billing address

  • IP address, device/browser data, login records

  • Payment and transaction history (excluding card details)

  • User activity data (course progress, logins, downloads)

  • Marketing preferences and survey responses

Data is collected through:

  • Purchase and registration forms

  • Contact and newsletter forms

  • Analytics and cookie tools

  • Support and live chat interactions


3. LEGAL BASIS FOR PROCESSING (AS PER GDPR AND KVKK)

We process your data only when one or more of the following applies:

  • Performance of a contract: To provide the service you purchased

  • Legal obligation: For tax, accounting, or regulatory compliance

  • Consent: For marketing, newsletter subscriptions, or surveys

  • Legitimate interest: For improving service quality, preventing fraud, and securing our platform

4. HOW WE USE YOUR DATA

We may use your data to:

  • Provide and deliver our services to you

  • Communicate service updates or billing information

  • Send promotional emails (only with prior consent)

  • Analyze user behavior to improve our platform

  • Ensure compliance with applicable legal obligations

We do not sell your data to third parties.


5. MARKETING COMMUNICATIONS

We may send newsletters, event updates, or promotional emails only if you have opted in.You can withdraw consent or unsubscribe at any time via:


6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to:

  • Analyze site traffic and user behavior

  • Improve platform functionality and personalization

  • Deliver relevant ads (if applicable)

You can manage or disable cookies via your browser settings. For more details, please see our Cookie Policy (recommended as a separate page or section).


7. CREDIT CARD AND PAYMENT SECURITY

We do not store your credit card information.All payments are securely processed by third-party payment gateways using SSL encryption.In cases of suspected fraud, we may contact you or the payment provider for verification.


8. DATA RETENTION

We retain personal data:

  • For as long as necessary to fulfill the purposes outlined above

  • For the duration required by law (e.g., tax retention = 10 years)

  • Or until you request deletion of your data (see Section 10)

9. DATA TRANSFERS AND INTERNATIONAL ACCESS

If you are located outside Türkiye (e.g., EU/UK), your data may be transferred and processed in Türkiye where our systems are located.We implement appropriate safeguards to ensure your data is protected, including secure hosting and contractual safeguards.


10. YOUR RIGHTS (GDPR & KVKK)

As a data subject, you have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • Request data portability (GDPR only)

  • File a complaint with your local Data Protection Authority (DPA)

To exercise any of these rights, please contact us at leap@leapglobal.net.


11. DATA SECURITY MEASURES

We apply industry-standard administrative, physical, and technical safeguards to protect your data:

  • SSL encryption on all web transactions

  • Access controls and user authentication

  • Regular security audits and data minimization practices


12. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party services (e.g., payment providers, video platforms). We are not responsible for the privacy policies of those external services.


13. EMAIL COMMUNICATION CAUTION

Please do not send sensitive data such as passwords or credit card numbers via email.We cannot guarantee the security of unencrypted email communication.


14. CHANGES TO THIS POLICY

We reserve the right to update this policy at any time.All updates will be posted on this page, with the “Last updated” date clearly indicated. Continued use of our services implies acceptance of the updated terms.


15. CONTACT US

If you have questions, requests, or complaints about this policy or your personal data, please contact:


LEAP Global

📧 Email: leap@leapglobal.net


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