PRIVACY AND SECURITY POLICY
Last updated: 19 May 2025
LEAP Global ("we", "us", or "our") is committed to protecting your personal data. This Privacy and Security Policy explains how we collect, use, share, and safeguard your personal data when you access our services via www.leapglobal.net. By using our services, you agree to the terms set out below.
1. DATA CONTROLLER
LEAP GlobalHSB Teknoloji Mühendislik Çözümleri Tic. Ltd. Şti.Email: leap@leapglobal.netPhone: +90 536 300 0432
We act as the “data controller” for the personal data you provide.
2. WHAT PERSONAL DATA WE COLLECT
We may collect and process the following data:
Name, surname, company name (if applicable)
Email address, phone number, billing address
IP address, device/browser data, login records
Payment and transaction history (excluding card details)
User activity data (course progress, logins, downloads)
Marketing preferences and survey responses
Data is collected through:
Purchase and registration forms
Contact and newsletter forms
Analytics and cookie tools
Support and live chat interactions
3. LEGAL BASIS FOR PROCESSING (AS PER GDPR AND KVKK)
We process your data only when one or more of the following applies:
Performance of a contract: To provide the service you purchased
Legal obligation: For tax, accounting, or regulatory compliance
Consent: For marketing, newsletter subscriptions, or surveys
Legitimate interest: For improving service quality, preventing fraud, and securing our platform
4. HOW WE USE YOUR DATA
We may use your data to:
Provide and deliver our services to you
Communicate service updates or billing information
Send promotional emails (only with prior consent)
Analyze user behavior to improve our platform
Ensure compliance with applicable legal obligations
We do not sell your data to third parties.
5. MARKETING COMMUNICATIONS
We may send newsletters, event updates, or promotional emails only if you have opted in.You can withdraw consent or unsubscribe at any time via:
Your account settings
The unsubscribe link in our emails
Emailing leap@leapglobal.net
6. COOKIES AND TRACKING TECHNOLOGIES
We use cookies to:
Analyze site traffic and user behavior
Improve platform functionality and personalization
Deliver relevant ads (if applicable)
You can manage or disable cookies via your browser settings. For more details, please see our Cookie Policy (recommended as a separate page or section).
7. CREDIT CARD AND PAYMENT SECURITY
We do not store your credit card information.All payments are securely processed by third-party payment gateways using SSL encryption.In cases of suspected fraud, we may contact you or the payment provider for verification.
8. DATA RETENTION
We retain personal data:
For as long as necessary to fulfill the purposes outlined above
For the duration required by law (e.g., tax retention = 10 years)
Or until you request deletion of your data (see Section 10)
9. DATA TRANSFERS AND INTERNATIONAL ACCESS
If you are located outside Türkiye (e.g., EU/UK), your data may be transferred and processed in Türkiye where our systems are located.We implement appropriate safeguards to ensure your data is protected, including secure hosting and contractual safeguards.
10. YOUR RIGHTS (GDPR & KVKK)
As a data subject, you have the right to:
Request access to your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time
Request data portability (GDPR only)
File a complaint with your local Data Protection Authority (DPA)
To exercise any of these rights, please contact us at leap@leapglobal.net.
11. DATA SECURITY MEASURES
We apply industry-standard administrative, physical, and technical safeguards to protect your data:
SSL encryption on all web transactions
Access controls and user authentication
Regular security audits and data minimization practices
12. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to third-party services (e.g., payment providers, video platforms). We are not responsible for the privacy policies of those external services.
13. EMAIL COMMUNICATION CAUTION
Please do not send sensitive data such as passwords or credit card numbers via email.We cannot guarantee the security of unencrypted email communication.
14. CHANGES TO THIS POLICY
We reserve the right to update this policy at any time.All updates will be posted on this page, with the “Last updated” date clearly indicated. Continued use of our services implies acceptance of the updated terms.
15. CONTACT US
If you have questions, requests, or complaints about this policy or your personal data, please contact:
LEAP Global
📧 Email: leap@leapglobal.net